About Us

Our experience in serving the main lending institutions and broker firms over nearly 20 years has allowed us to build up a good understanding of their requirements and expectations in offering an outsourced service. The effective use of information technology is integral to our service offering. We enjoy extensive experience in interfacing with client organisations in order to deliver process benefits directly into their organisations.

Our processes identify and monitor the performance of a panel of surveying firms across the country offering in-depth local knowledge into their local property market and their valuation drivers. We manage our reports to meet client requirements for consistency and each is prepared in accordance with RICS requirements.

We are committed to provide a quality service with our policies, processes and procedures and hold ISO 9001 Quality Assurance certification.

We are proud of our innovations. Direct Valuations was the pioneer in developing many of the approaches now commonly accepted in residential and valuation panel management. Our continued success, however, is reliant upon our commitment to ensure our clients feel understood and serviced beyond simply meeting their requirement to have valuations undertaken in a cost sensitive, prompt and efficient manner. We remain committed to actively improving, adapting and developing our service levels and products.

In 2003 we launched ValNet, our own web enabled system which provides a single view of the valuation process to our clients, surveyors and staff. ValNet manages the process and workflow from instruction through to report completion and enables a client to remotely monitor progress and ultimately a valuation report on an instruction via the web.